Unable to log in to Leap

Løst Dec 5, 2024 5:52 PM PST

Oppdatert Dec 5, 2024 5:48 PM PST

A fix has been deployed and the issue appears to have been resolved, we will continue monitoring.

If you continue to receive an “Access Restricted” prompt or experience other issues during Leap login, please contact support@dwavesys.com

Oppdatert Dec 5, 2024 12:17 PM PST

The cause of the issue has been found and we are currently working on a solution.

Åpnet Dec 4, 2024 6:47 PM PST

Some users are unable to log in to Leap and receive an “Access Restricted” prompt.

We are currently investigating.

Access Restricted
We’re sorry, but access to the Leap service is currently unavailable. This may be due to your location, account status, or other security policies.
To learn more about possible reasons and next steps, please visit our support article. If you believe this is an error, feel free to contact our support team for assistance.