CQM and DQM solvers slow to process job submissions

解決済み

The incident is now resolved, and there is no ongoing impact to customers. Please reach out to support@dwavesys.com if you have any questions or concerns.

監視中

The roll back of the solvers to 1.9 has resolved the issue. We will continue to monitor the system to confirm there are no other issues.

原因確定

We have identified and issue with the latest releases of the two solvers. We have rolled back the CQM and DQM solvers from 1.10 to 1.9.

検証中

Teams are continuing to investigate the issue with the solvers. We will update this issue as we learn more.

検証中

We have been very slowly processing job submissions since roughly 07:00 Pacific today.Various internal teams are working on investigating this issue.

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